FAQ : e-procurement

What type of DSC require for Bidding ?

What is the procedure for proper login ?

What are the steps for bid submission after login ?

ERROR -  “Invalid Certificate” My previous DSC has been expired , How can I register my new DSC ?

ERROR -  “Certificate is not active” / “Certificate is pending for approval”  How can I get approval of my DSC ?

How can I map my encryption certificate ?

ERROR -  “Your system does not have prerequisite to run the application” What is the requirement ?

ERROR – “Signing the file False”  I am getting this error during attachment , What Internet setting do I have to maintain for Bidding ?

ERROR – “Invalid login details” , I have forgot my password , How can I get the new password ?

I have forgot my “Security Question”  How can I reset my Security Question & password ?

What is the procedure to attach file ?

I am unable to submit the bid even after clicking “Submit Quotation” option  , How can I submit the Bid ?

ERROR – “Your Region and Language format must be set as English (United States)”, I am getting this error message while login , How can I proceed further ?

● ERROR – “APPLICATION BLOCKED BY SECURITY SETTING” what is the process of security setting?

What is the procedure to float a Tender ?

How can I extend the tender due date ?

What is the procedure for Evaluation of closed tenders ?

How can I create buyer ?

How can I approve the Workflow  ?

 

 

What type of DSC require for Bidding ?

 

 

 

DSC (Digital Signature Certificate)( Class 3B - SHA2- 2048 BIT-WITH BOTH SIGNING & ENCRYPTION COMPONENT SEPARATELY)

The contact details of the DSC Certifying Authority as given below :

1

e-Mudhra

http://www.e-Mudhra.com

5

NIC

www.safescrypt.com

2

GNFC

www.ncodesolutions.com

6

Safescrypt

www.safescrypt.com

3

IDRBT

www.idrbtca.org.in

7

TCS

www.tcs-ca.tcs.co.in

4

MTNLTrustline

www.mtnltrustline.com

 

 

 

 

 

 

 

 

 

 

 

 

 

What are the procedure for proper login ?

 

 

 

Please install JRE 1.7_51 (http://www.java.com/) and your Digital Certificates ( Class 3 B ) for sign in and encryption.

The Security settings of Java in your computer system should be set to medium

Please install net meeting software like TeamViewer (www.teamviewer.com) for online support.

You are required to login to https://bheleps.buyjunction.in and click Sign in

Key in your login code and password and click Enter

System will ask you to change password,

Again login with new password

System will show sign in certificate, Select your sign in certificate and click OK

You will be logged out automatically

Contact Buyer for certificate approval

After your certificate is approved by Buyer, login again with login code and new password

Select Digital certificate

On the top right hand margin you will find “Digital Certificate”  Click on “Digital Certificate”

Select “For Encryption” Radio button if you have 2048 bit certificate. Else you select “Both” Radio button if you have 1024 bit certificate.

System will display your encryption certificate, Select the same

New window will appear showing thumbprint of certificate, Click “CLOSE

Then Click “Exit”

 

Now you are ready to transact on EPS

 

 

 

 

 

 

What are the steps for bid submission after login ?

 

 

 

       After Login => The system will then ask for the sign in DSC from you . You have to select the relevant DSC in the pop-up window and click on OK button.

       To map the encryption certificate you have to click on the “Digital Certificate” option on the right top of the page.

       Then you have to click on the “ADD “button on the left hand side of the page.

       Now select the radio button beside the option “For Encryption” (in case of 2048 bid) and then click on “Select Digital Certificate”.

       After clicking on it the below page will appear where you have to select your relevant Digital Certificate.

       Go to “TENDERS” and then click on then “VIEW” button. Than select status as “OPEN FOR QUOTATION SUBMISSION” and click on the “ENTER” button. This will display all the eligible RFQs and then you can click on the relevant RFQ to view all the RFQ details.

       After clicking on the RFQ you would be able to see the RFQ details.

       To view all the items attached to the RFQ, you can click on “VIEW ITEMS” button. By clicking on “BACK” you can go back to the RFQ header. Now you need to click on “Response to RFQ/NIT.

       You will be landed to the RFQ/NIT details page where you will be able to see the Item details..

       To go back to the RFQ you have to click on the “BACK TO RFQ” button.

       To respond to the RFQ you have to click on “RESPOND TO RFQ/NIT” button and you will be taken to the Terms and Condition page.

       To participate in the RFQ you have to choose the first option (i.e. “I have understood the RFQ/NIT in full and agree to submit quotation for the same on behalf of my organization”) and click on “ENTER” button.

       You will be then taken to the ADD QUOTATION page where you have to click on “ADD QUOTATION” and fill in the relevant bid details.

       You will be taken to the techno-commercial page where you have to fill the relevant fields.

       To add any techno-commercial documents you have to click on “ADD ATTACHMENT” button than you have to click on the “ADD ROW” button.

       Then insert LABEL name, FILE Name and then attach the required file by clicking on the BROWSE option. Now click on the “SIGN FILE” button, now the system will ask for the encryption DSC and after successful verification you have to click on “ATTACH/DETTACH” button for successful file attachment.

       Then click on “GO TO HEADER” button to go back to RFQ Header.

       The system will again ask for the Certificate and after successful verification you will be landed to the techno-commercial page.

       After successful verification of the certificate you have to click on “SAVE AND GOTO ITEMS” button to put the basic price for the items.

       Again the system will ask for DSC and you have to select you DSC.

       You have to put the basic price in the basic price column and then Click on the “SAVE AND GOTO HEADER” button

       Again the system will ask for DSC and you have to select you DSC.

       To submit the quotation click on “ SUBMIT QUOTATION” button

       After successful verification of DSC, you can submit your quotation by clicking on the “CONFIRM” button.

       After successful submission of your quotation the system will show that your quotation has been submitted successfully.

 

 

 

 

 

 

 

 

ERROR -  “Invalid Certificate”  My previous DSC has been expired , How can I register my new DSC ?

 

 

ERROR -  “Invalid Certificate” - If your previous DSC has been expired, Contact Buyer to deactivate your previous DSC and activate the new one.

 

 

 

 

 

 

 

ERROR - “Your certificate is not active” / “Certificate is pending for approval” How can I get approval of my DSC ?

 

 

 

Error “Certificate is pending for approval” / or “your certificate is not active” -  Contact Buyer for certificate approval.

 

 

 

 

 

 

 

How can I map my encryption certificate ?

 

 

 

 

       To map the encryption certificate you have to click on the “Digital Certificate” option on the right top of the page.

       Then you have to click on the “ADD “button on the left hand side of the page.

       Now select the radio button beside the option “For Encryption” (in case of 2048 bid) and then click on “Select Digital Certificate”.

       After clicking on it a page will appear where you have to select your relevant Digital Certificate and click OK.

 

 

 

 

 

 

 

ERROR -  “Your system does not have prerequisite to run the application” What is the requirement ?

 

 

 

Error “Your system does not have prerequisite to run the application” ,-  you need to check whether you have installed proper Java in your system or not . You need JRE 1.7 updated 51 version and if there is any additional Java in your system than it must be disable during the time of bid submission .

 

 

 

 

 

 

 

 

ERROR – “Signing the file False”  I am getting this error during attachment , What Internet setting do I have to maintain for Bidding ?

 

 

 

 

Error “Signing the file False” - Open your I.E page => Click Tools=>Click Internet Option =>Click Security =>Click Custom Level => Select Miscellaneous => Click Enable => Select Include local directory path when uploading directory path when uploading path to a server => Click Enable => Click OK => You will get Security Message " Are you sure you want to change the settings for this zone ?" Click Yes => Click Apply = Click OK. Please close your internet explorer and open it again.

 

 

 

 

 

 

 

 

ERROR – “Invalid login details” , I have forgot my password , How can I get the new password ?

 

 

 

Error “Invalid login details” – Visit https://bheleps.buyjunction.in => Click “Forgot Password” option => Enter User Code => Enter registered Email ID => Select Buyer Organization Name => Click Enter => A system generated new password will be sent to your registered Email ID .

 

 

 

 

 

 

 

● I have forgot my “Security Question”  How can I reset my Security Question & password ?

 

Enter with any “words” for the Security question  => an “advance reset password”  Tab will appear on the screen => Click “advance reset password Tab” => a system generated link will be sent to your registered e-mail ID => Click on the link and reset your Security Question & password  .

 

 

What is the procedure to attach file ?

 

Click => “ADD ATTACHMENT” button => Click on the “ADD ROW” button => Insert  LEBEL name, FILE Name and then attach the required file by clicking on the BROWSE option. Now click on the “SIGN FILE” button, the system will ask for the encryption DSC and after successful verification you have to click on “ATTACH/DETTACH” button for successful file attachment .

 

 

I am unable to submit the bid even after clicking “Submit Quotation” option  ,  How can I submit the Bid ?  “RFQ owner does not have encryption certificate ”

 

 

 

      If you are unable to submit the bid even after clicking “Submit Quotation” option ,  that means buyer has not been mapped their own encryption DSC , request buyer to map their encryption DSC at buyer’s end .

 

 

 

 

ERROR – “Your Region and Language format must be set as English ( United States )” , I am getting this error message while login , How can I proceed further ?

 

 

 

Go to "Control Panel” => Click on Region and Language” option => Select the Format option under Formats as “English ( United States )” => Click “Apply” and “OK” => Close the browser and try again  .

 

● ERROR – “APPLICATION BLOCKED BY SECURITY SETTING” what is the process of security setting ?

 

 

Go to "Control Panel” => Double Click on Java” Icon => Click on security and fixed the security level Medium => => Click “Apply” and “OK” => Close the browser and try again  .

 

 

 

 

● What is the procedure to float a Tender ?

 

 

 

Click Tenders => View => Select Status ( Draft RFQ/NIT ) =>Click Enter =>Select the RFQ => Modify RFQ/NIT => Change or add if you want and its mandatory to write in the description column => Give bid start date , End date & Due date => Add seller => ( Don’t select RFQ category ) => Click Enter => Select the desired seller and click on the arrow => continue  ( Bid part added successfully ) => Click Back to RFQ => Assign approver => Select the user ( who will approve  ) => Fill up your comment column => Save as Draft  => Select Status Active => Save => Activate => OK

 

Now you have to approve it => Workflow => Search => Select Details => Give comment => OK => Approve.

 

 

 

● How can I extend the tender due date ?

 

 

 

Click Tenders => Select Status “Closed quotation not opened not evaluated” =>Corrigendum => Change the date => Submit => Publish Corrigendum.

 

 

● What is the procedure for Evaluation of closed tenders ?

 

 

 

Click Quotation => Select Status “Closed quotation not opened not evaluated” => Select your Tender => Initiate workflow => Select User => Give comment => OK 

 

To approve - Initiate Workflow => Inbox => Select your RFQ => Give comment => Approve.

 

To Decrypt  - Click Quotation => Select Status “Closed quotation opened not evaluated” => Enter => Select your Tender => Initiate Evaluation Workflow => Select User => Decrypt  (  Again Initiate Workflow ) => View Quotation => Give Comment  => “Closed quotation opened not evaluated”  => Confirm .

 

● How can I create buyer ?

 

 

Click Admin => Add Buyer => Fill the details => Click Enter

OR

Click Admin => Upload Buyer => Browse and upload the excel page where buyer details were inserted.

To activate a buyer - Click Admin => View / Edit Buyer details => Select the desire status  ( Active / Awaiting approval / Inactive ) => Enter .

 

 

● How can I approve the Workflow  ?

 

 

 

Click on - "Workflow" > "Inbox" > click on "search" Click on the details "Option" of the respective RFQ > Give comments and approve the same.